Terms of Service

Effective Date: August 1, 2025

Welcome to Teri Holland Co. These Terms of Service (“Terms”) govern your use of our website, services, and products, including coaching, hypnotherapy, Time Line Therapy®, training and workshops, group programs, masterminds, podcast coaching, podcast training, and digital products (collectively, the “Services”). By using our website or booking any Service, you agree to these Terms. If you do not agree, please do not use our Services.

1. Services

1.1 Coaching, Hypnotherapy and Time Line Therapy® 
Our coaching and hypnotherapy sessions are for educational, personal development, and self-improvement purposes only. They are not a substitute for medical, psychological, or psychiatric treatment. We do not diagnose, treat, or prescribe for any physical or mental health conditions.

1.2 Trainings & Workshops
All trainings and workshops, including live and recorded sessions, are for informational and educational purposes. Results are not guaranteed and depend on your personal effort and implementation.

1.3 Podcast Coaching & Training
Podcast coaching and training are intended to help you launch, grow, and improve your podcast. We make no guarantees of specific download numbers, revenue, or audience growth.

2. Eligibility

You must be at least 18 years old to use our Services. By booking or purchasing, you confirm you are legally able to enter into these Terms.

3. Payment & Refunds

3.1 Payment
All fees are due in full at the time of booking unless a payment plan is offered in writing. Prices are listed in [CAD/USD] and are subject to change without notice.

3.2 Refund Policy

  • Coaching/Hypnotherapy/Time Line Therapy® Sessions: Cancellations require at least 24 hours' notice to reschedule. No refunds for missed sessions.

  • Trainings/Workshops including Podcast training and coaching: Unless otherwise stated, all sales are final.

  • Group Programs & Masterminds: Participation in group programs or masterminds is a commitment to the full term. No refunds are offered once the program begins. If a payment plan is selected, you agree to complete all scheduled payments regardless of participation.

  • Digital Products: All sales of downloadable and digital products (e.g., recordings, workbooks, online courses) are final. No refunds are provided once the product has been delivered or accessed.

4. Assumption of Risk & Waiver of Liability

By participating in any of our Services, you acknowledge and agree that:

  • You are voluntarily participating and assume full responsibility for any risks, whether physical, emotional, or mental, that may result.

  • You understand that coaching, hypnotherapy, and training may bring up personal or emotional topics and agree you are solely responsible for your well-being before, during, and after participation.

  • You release, waive, and hold harmless Teri Holland Co. and Teri Holland, owners, employees, and contractors from any and all liability, claims, or demands for damages, injuries, or losses that may arise from your participation in our Services, except where prohibited by law.

  • You agree to seek appropriate professional advice (medical, legal, financial, or psychological) before making decisions based on information or guidance provided in the Services.

5. Group Programs & Masterminds

5.1 Confidentiality & Conduct
You agree to maintain the confidentiality of all personal and business information shared by participants during group programs or masterminds. Recording or sharing any portion of group calls, private forums, or materials without permission is strictly prohibited.

5.2 Participation
You are responsible for your own engagement and participation. We are not responsible for missed sessions, and no make-up sessions are guaranteed unless explicitly stated.

5.3 Peer Interactions
You agree to engage respectfully and professionally with other participants. Disruptive or inappropriate behavior may result in removal from the program without refund.

5.4 Results Disclaimer
Group programs and masterminds are designed for educational and personal development purposes. Your results will depend on your implementation and effort; no specific outcomes are guaranteed.

6. Digital Products & Copyright

6.1 Ownership
All digital products, including recordings, workbooks, courses, and downloadable content, are owned by Teri Holland Co. and Teri Holland and are protected under copyright law. Purchasing or accessing a digital product grants you a limited, non-exclusive, non-transferable license for personal use only.

6.2 Restrictions
You may not copy, share, distribute, reproduce, or resell any digital product without written permission. Unauthorized use or distribution of our materials is strictly prohibited and may result in legal action.

6.3 Access & Availability
We make reasonable efforts to ensure access to purchased digital products, but we are not responsible for technical issues outside our control (e.g., internet outages, third-party platform failures). Access to courses or downloads may be time-limited as stated at the point of purchase.

7. No Recording or Sharing of Live Sessions

7.1 Recording Prohibited
You may not record, screenshot, photograph, or otherwise capture any portion of live coaching sessions, hypnotherapy sessions, trainings, workshops, or podcast coaching/training without prior written consent from Teri Holland Co.

7.2 Sharing Prohibited
You may not share, stream, broadcast, or distribute any live or recorded sessions to third parties without express written permission. This includes both paid and complimentary sessions.

7.3 Violation
Any unauthorized recording or distribution of content is a violation of these Terms and may result in immediate termination of Services without refund, and/or legal action.

8. Disclaimer of Guarantees

Your results depend on your commitment, actions, and follow-through. We make no guarantees of specific outcomes. You are solely responsible for decisions and results arising from participation in our Services.

9. Medical Disclaimer

Our coaching, hypnotherapy, Time Line Therapy® and workshops are not medical or psychological treatment. Always seek advice from a qualified healthcare professional before making health-related decisions. If you are currently under the care of a medical or mental health professional, you agree to consult them before engaging in hypnotherapy or coaching.

10. Intellectual Property

All materials, recordings, and content provided through our Services are owned by Teri Holland Co. and Teri Holland. You are granted a non-transferable, non-exclusive license to use them for personal purposes only. You may not copy, distribute, or resell any materials without written permission.

11. Confidentiality

We respect your privacy. Any personal information shared in coaching, hypnotherapy, or Time Line Therapy® sessions is confidential except where required by law (e.g., imminent harm, court order).

12. Limitation of Liability

To the maximum extent permitted by law, Teri Holland Co., Teri Holland, its employees, and contractors are not liable for any direct, indirect, or consequential damages resulting from your use of our Services.

13. Governing Law

These Terms are governed by the laws of British Columbia, Canada, without regard to conflict of law principles.

14. Changes to Terms

We reserve the right to update these Terms at any time. Updates will be posted on this page with the effective date.

15. Contact

For questions about these Terms, contact:
Teri Holland, Teri Holland Co.
teri@teriholland.ca
PO Box 33544, Maple Ridge, BC. Canada V4R 0H2

Effective: August 1, 2025